Avenida de la Playa 3. A lado Senator Banus Hotel e Robbin Hood
L'Oriental
120 m
Avenida Dos Hermanas Urban Benamara
Restaurante Villa Sassa
120 m
Calle Cipreses 8 Ur. Benamara dos Hermanas
d'Alicia Cafe El Pilar
1.1
km
Carretera Nacional 340 Ctra. Nacional 340
La Mamma Elena
150 m
Avda dos Hermanas
Lolas Bar Pinchos y Tapas
1.1
km
Sabinillas Street El Pilar
La Fiorentina by De Medici
1.1
km
Calle Sabinillas s/n Urb. El Pilar
Peggotty's Finest Fish & Chips
1.1
km
Edif. Benapilar
Reviews and Ratings
Feedback from previous guests about their experience.
74%
liked the hotel and would stay again
beautiful view
tea and coffee making facilities
inconsistent service
location not ideal for activities
7.4/10
Very good
Rooms
7.7
Location
6.3
Service
7.7
Dining
7.3
Guest reviews
7.4/10
based on 9 reviews
8.6
8.6/10 based on 1731 reviews
Scott
United Kingdom,
August
2023
8.0/10
The hotel is situated in a nice area with restful surroundings and a pleasant bar/restaurant offering delicious food served by attentive staff at reasonable prices. The rooms provide plenty of extra space and feature a very large, private balcony overlooking the pools. However, the location may not be the most convenient as it requires a car to get around.
Rooms
9.0
Plenty of extra room with a very large, private balcony overlooking the pools.
Service
8.0
The staff are professional, polite, and really nice.
Location
7.0
The hotel is in a nice area with a restful atmosphere and a bar/restaurant serving delicious food at reasonable prices, though a car is needed for convenience.
Dining
8.0
The dining experience is excellent with freshly cooked food, though a surprise charge may occur.
Facilities
8.0
The facilities are well-maintained and enjoyable.
Will
United Kingdom,
June
2023
6.6/10
I stayed at this hotel for 10 nights with room only. The rooms were impressively equipped with tea and coffee making facilities, an iron, and an ironing board. The location, although not within walking distance to Estepona, offered a beautiful view to the south, albeit right off the main road.
Rooms
7.0
The rooms need some upgrading as they are looking tired, but they are spacious and equipped with essential amenities.
Service
6.0
The service was a bit inconsistent; while some staff members were fantastic and delivered a great service, others overcharged our bill and made us feel like a nuisance. However, the unobtrusive service was appreciated.
Location
6.0
The hotel is located on a busy road between Marbella and Estepona, offering a peaceful setting away from the hustle and bustle. There are some restaurants nearby, but not much else in terms of activities.
Dining
7.0
The dining experience was a mix of positive and negative aspects. The food selection was good to suit different preferences, but there were instances of inadequate responses from staff when queried about certain disruptions. The gluten-free options were appreciated.
Facilities
7.0
The hotel offers basic facilities, and although it may need some upgrading, it provides amenities like room service, dry cleaning, housekeeping, and laundry services.
beautiful view
inconsistent service
Neil
United Kingdom,
April
2023
7.4/10
I had a pleasant stay at this hotel, with spacious and comfortable rooms, but needing some improvement in cleanliness consistency. The service was excellent, especially thanks to Hamed and Miguel Angel. The location is average, and the dining experience could be more varied. Overall, a mixed but enjoyable experience.
Rooms
7.0
The rooms are very spacious and comfortable, ranging from the standard room to the penthouse suite. However, cleanliness consistency was lacking, requiring multiple requests for extra cleaning and replacements.
Service
9.0
The staff, particularly Hamed and Miguel Angel, were friendly and helpful, making our stay pleasant. They provided excellent customer care and went above and beyond.
Location
6.0
The hotel is located in Bena Mara, in a quiet and upmarket residential area between Puerto Banus and Estepona. While not ideal, it offers a peaceful setting away from the hustle and bustle.
Dining
7.0
The dining experience was a bit repetitive, and at times, the food wasn't served hot. However, the breakfast was amazing, albeit limited in variety.
Facilities
8.0
The hotel offers various facilities ranging from room service to laundry and airport shuttle services. However, improvements in cleanliness and dining quality could enhance the overall experience.